Cultural Safety-Quality of care and patient

Cultural Safety
The quality of care and patient safety is a major concern in the healthcare sector. Safety concerns also go beyond the patients and the processes and stakeholders in the care industry, such as the providers. Less attention has been paid over the years in relation to incorporating a culture of safety in healthcare organizations. Healthcare bodies such as the Joint Commission (TJC) and the Agency for Healthcare Research and Quality have played a major role in bolstering the culture of safety in hospitals and healthcare facilities.
The concept of safety culture is not new to organizations and originates from the high-reliability organizations tasked with minimizing adverse events. They are tasked with hazardous work and expected to maintain a commitment to safety at all times. This paper will discuss the importance of organizations such as TJC in fostering a culture of safety in healthcare organizations.

Features of Culture of Safety
Improving the culture of safety is essential in eliminating many risks in the healthcare sector. It improves essential components reducing chances of errors and thus improving the overall quality of care. A culture of safety has the following characteristics. The first is that it acknowledges the high-risk nature of the activities of an organization (Patient Safety Network, 2019). For instance, hospitals have to deal with human life and matter relating to the human body. Most healthcare matters are complex, and healthcare providers aim at achieving safe operations.
A safety culture also has the feature of a blame-free environment where blame on mistakes is not thrown around from one individual to the other. That allows the healthcare providers to call out errors when they occur without fear of being punished. It also has increased collaboration among departments, and different ranks as healthcare providers try to get solutions to patient safety problems (Agency for Healthcare Research and Quality, 2021). Apart from the above features, organizations that promote a safety culture also employ resources to address the safety issues that might arise.
Healthcare Organizations and Safety Culture
TJC is one of the main organizations that advocates for safety in the healthcare industry. The organization promotes a culture of safety by creating standards and guidelines that promote safety to the patient and stakeholders in healthcare organizations. TJC has national patient safety goals and objectives for hospitals. For instance, the organization aims to improve the accuracy of patient identification. That promotes a culture of safety as it increases patient safety by eliminating confusion (The Joint Commission, 2021). Patient identification allows organizations to know the patient they are treating and the condition to be treated. It reduces procedure errors and medication errors, especially when patients share similar characteristics.
TJC also aims at improving staff communication which is critical in promoting the quality of care and overall patient safety. Effective communication among the staff allows the patient medical information to be sent to the right staff person on a timely basis. It improves the safety of medication administration. It also has standards that enhance the clinical alarm systems, thus reducing harm to patients. TJC also encourages hospitals to adopt systems and procedures to reduce healthcare infections (The Joint Commission, 2021). Such infections reduce the satisfaction that a patient has with the care provided. The organization provides guidelines such as the washing of hands from the CDC and the WHO. It improves the hygiene conditions in healthcare facilities to avoid in-hospital infection.
TJC helps healthcare organizations identify patient risks, such as the risks of suicide which affect the quality of care. It also ensures that the patients receive the correct surgery procedures and that mistakes during surgeries are minimized or eliminated. Overall, TJC promotes cultural safety within organizations through its regulations and standards.
Leaders and Cultural Safety
Leadership in healthcare organizations plays special roles in managing patient safety and that of the healthcare providers. Leaders are responsible for establishing a culture of safety in the organization by emphasizing the importance of patient safety and safety in the organization. A culture of safety in healthcare is built on leadership as the leaders are the ones that influence other members’ behavior (Kim & Newby-Bennett, 2012). The influence allows the followers to elicit behavior that helps overcome obstacles to safety in the healthcare organization.
Leaders encourage the reporting of errors in healthcare and also create an environment that promotes accountability. TJC reveals that the leadership failed to create a safety culture leads to many adverse events in healthcare. That shows that the leaders hold the mantle for ensuring quality care and satisfactory patient results. Leaders offer the necessary feedback and response to staff members and others that might report any safety vulnerabilities. They are also responsible for prioritizing safety recommendations from healthcare organizations such as the WHO, CDC, and the TJC. Involving healthcare professionals in decision-making is a leadership move that helps reduce healthcare risks (Pestotnik, 2021). The leaders promote inclusivity and thus enhance the participation of all stakeholders in the process of care.
Conclusion
Organizations such as TJC establish a framework that emphasizes a culture of safety in healthcare organizations. The organizations use standards and procedures that guide healthcare organizations on the best practices to promote a safety culture. Leadership plays a major role in promoting the quality and safety of care. The leaders influence other members of the organizations and ensure that the set procedures and standards are followed. Safety culture should be measured regularly to ensure that healthcare organizations are on the right track. Healthcare organizations such as AHRQ, TJC, and WHO should thus bolster a culture of safety to enhance healthcare outcomes and promote the quality of care a patient receives.

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